If an operational problem exists and the garage door opener will not close the opener can be forced to close.
Genie garage door opens but does not close.
Sometimes when a garage door won t open or close it does not actually mean there is anything wrong with the door your remote or even one of the opener assembly parts.
The door won t reach the ground if the maximum level of force is exceeding during closing.
Genie openers apply only limited force to the garage door during closing.
Check for interference from adjacent photo eye sensors of any brand.
Door starts down then stops before it is closed.
Pull emergency release cord and knob toward the motor.
Check garage door for binding.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Press and hold the wall console button until the garage door is completey closed.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
Check for and clear any obstructions in its way.
The issue could all boil down to the simple goof of a disconnected motor.