When your garage door won t open with the remote there are few things that can cause this problem.
Genie garage door opener won t open all the way.
If your garage door is not balanced right it won t go up or down all the way.
You should now be able to operate the door using the genie garage door opener.
The door won t reach the ground if the maximum level of force is exceeding during closing.
If the power is ok.
The antenna on the motor could be damaged or blocked from the signal.
With the door closed and disengaged from the.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
To check the balance pull the emergency release cord or chain to disconnect the door.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in.
Check for and clear any obstructions in its way.
Opener manually lift the garage door.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
This issue can be an easy fix.
In this case call a service company to replace the spring s.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
If you re genie excelerator just stops when either trying to open or close your garage door check out this video.
If the door is very heavy then you have a spring that is broken or.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
Plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does not work check the fuse or breaker.
If the problem persists check to see if the red safe t beam led indicator is blinking.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
Make sure it is hanging down from the motor.
Do this with the door in the fully closed position.
You might be out of range.
Genie openers apply only limited force to the garage door during closing.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
Pull emergency release cord and knob toward the motor.