The likely culprit is an obstruction in the path of the garage door.
Genie garage door opener starts and stops.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Locate the limit switch adjustment either on the back of the opener or behind the light bulb s lens cover.
The idea is to be able to open the door midway unattac.
Check for and clear any obstructions in its way.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
Some models have two screws labeled.
Genie garage door only moves a few feet and stops and when you push the button again it moves a few inches or a foot.
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Set a safety ladder under the garage door opener.
If your garage door is closing fully and then reversing to open again then it may be due to a problem with the close limit switch.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
The managemylife web site is a good resource to find out what may be happening with your garage door opener.
Garage door starts down then stops and goes back up or safe t beam system malfunction.
Adjust the limits as needed.
If it is a new installation check the postion of the door arm.
Disconnect the garage door opener from the door and go through the troubleshooting routine on the garage door repair page.
Make sure only the safe t beams that came with this garage door opener are installed.
Just the other day when we tried to open the door it rose about 18 inches and then stopped.
In fact you really should read the entire garage door repair article.
It will make troubleshooting later much easier.
Check if the limits are properly set.