Use a pair of vice grips or locking pliers to hold the garage door in place.
Genie garage door opener off track.
Partially open the door and until the damaged track is lined up with one of the rollers.
Check to see if the emergency release cord was pulled recently check to see if the screw inside the rail is turning.
If not re engage it.
Make sure the carriage is engaged.
Disconnect the garage door from the opener.
Note that locating the jamming wheels may be a challenging task for a diy first timer thus need to call for technical support.
Locate the jamming wheels.
Once you locate where the wheels on the door are jumping.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
Genie offers different solutions for every garage when it comes to picking a garage door opener.
Once the door is open observe to locate the wheels that are getting off the track.
Open and straighten the track at the spot where the roller has jumped out of the track use a pair of pliers and open up the track.
Explore our product and support offerings today.
Reach overhead and pull the rope that releases the door from the opener.
In addition to the main garage door assemblies and components for the reliag intellig and trilog product lines you ll also be able to find remote controls keypads carriages infra red sensors and other parts for your genie garage door opener.
If the screw inside the rail us turning and the carraige is engaged but the door is not moving replace the carriage.
With genie you re assured a fantastic product at an even better price.