Snapped or loose cables.
Genie garage door opener not opening all the way.
Check that the emergency release cord has not been pulled.
The method to reengage the carriage depends on the model of garage door opener you own.
Try making small adjustments.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
See your owner s manual for more details.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
The torsion springs are broken.
You can usually realign it by loosening a knob or.
To check the balance pull the emergency release cord or chain to disconnect the door.
Press and hold the wall console button until the garage door is completey closed.
This is related to the up limit switch.
Door starts down then stops before it is closed.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
The door won t reach the ground if the maximum level of force is exceeding during closing.
If this is the reason you will need to reengage the carriage.
You should now be able to move the door up and down by hand.
Genie openers apply only limited force to the garage door during closing.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Also try unplugging the garage door opener and re plugging the unit back into the outlet.
If your garage door is not balanced right it won t go up or down all the way.
The limit setting is off.
11 reasons why your automatic garage door won t open or shut the photo eye is blocked.
Check garage door for binding.
Your garage door may be disconnected from the opener.
The door has dislodged from its track.
To try and correct the problem make sure the eyes on the sensors are clean the wire connections are securely fastened at the sensors and motor head and the eyes are directed at each other.