Your garage door may be disconnected from the opener.
Genie garage door opener coupler troubleshooting.
If this is the reason you will need to reengage the carriage.
Video of the day.
Pull emergency release cord and knob toward the motor.
You may need to give the cord a slight yank to reconnect.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
You might need to loosen the ceiling mount the motor head to get some play and movement.
This is related to the up limit switch.
Tighten everything back up and ready to go.
The teeth on the genie.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
How to fix a genie garage door opener that won t open.
You should now be able to operate the door using the genie garage door opener.
Try making small adjustments.
Allow roughly 20 minutes for this task.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
Look up and see if the screw turns when the motor is running.
Check that the emergency release cord has not been pulled.
Common issues include loss of door function or problems opening and closing the garage door.
If you experience problems with your genie garage door opener there are several steps you can run through to try to clear up the problem.
The method to reengage the carriage depends on the model of garage door opener you own.
The couplerbetween the screw and the motor goes out now and then.