Genie Garage Door Not Opening But Motor Running

The motor will run but will not move the chain.

Genie garage door not opening but motor running.

See your owner s manual for more details. When the cord is pulled the motor is disengaged from the chain. Follow this troubleshooting guide to find the fix be it a diy or a professional one. Image taken from a chamberlain manual.

Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027. Most garage doors have an emergency release typically a red pull cord that allows the door to be opened and closed manually. If the chain or belt moves then the opener motor is ok and the problem is probably at the emergency release. If there are locate the locking knob or handle and use it to disengage the lock.

Search for genie replacement parts for your model number genie garage. As the shoe moves into the trolley the emergency release should reset but if the release is jammed or broken that might not be happening. Faqs about garage doors that won t open or shut. A number of issues could be to blame for your garage door not opening.

Genie excelerator series garage door opener self diagnostic troubleshooting. If this is the case the motor will run but as the chain isn t where it should be it can t generate the lift to open the door. Genie garage door opener opening or closing problem fix. Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.

Check that the emergency release cord has not been pulled. In most cases the cause will be a stripped gear or a chain that has come off the sprocket. Check to see if there are any metal parts that have slid down to bar access. The motor should be driving a chain or belt.

If the motor is running but the door doesn t budge it s time to ask yourself if it might be locked. If you find that it keeps running this can present a problem in your system. If this is the reason you will need to reengage the carriage. Your garage door may be disconnected from the opener.