Your garage door may be disconnected from the opener.
Genie garage door limit switch troubleshooting.
The method to reengage the carriage depends on the model of garage door opener you own.
Using the push button or transmitter position the garage door approximately 1 to 2 feet from the closed position.
Set the step ladder under the garage door opener in your garage and use it to access the up and down limit switch adjustment screws located on the side of the garage door opener motor housing.
Setting the down limit to purchase these limits click onto genie limits 24701r step 1.
How to replace and possibly repair the limit switch or travel limit switch on a genie garage door opener.
If this is the reason you will need to reengage the carriage.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
Found on genie screw drive openers and overhead gar.
See your owner s manual for more details.
Remove any old limit clips which may still be attached to the chain.