Whatever the model if your machine is stuck in a cycle try to reset the ge washer first.
Ge front load washer wont power up door locked.
If the door lock is damaged or does not latch properly replace it.
The door lock also known as the interlock is a safety mechanism used on front load washing machines and on some top load washers that prevents the door or lid from being opened while the machine is in operation.
See the image below for how to do this.
The stop pause button was pressed to temporarily stop the cycle and was not reset.
The door lock can fail either mechanically or electrically.
Pull the lower panel out at the bottom and remove it.
Thank you for your inquiry.
The system consists of a door mounted catch and a door lock mechanism located on the back of the front panel door shroud or main top.
I remove the door lock assembly and pulled the cover off.
I have a front loading washer that wont run on any cycle.
With the lower access panel removed and the washer unplugged reach up to the door lock and feel for a round release ring and pull it down.
The door lock light does come on but the door will not lock.
Ask your own appliance question.
The lock mechanism consists of some switches and normally a lock unlock solenoid or wax motor solenoid.
Pull down on it and the door will open.
A power failure or if it was put in the test mode at the factory.
The pause can happen for several reasons including a power failure or if the stop pause button was pressed to pause the cycle and not reset.
I tested the wax motor with an ohm meter and it appears to be ok.
Our chat service hours are monday friday from 8 a m.
Reach up inside of the unit near where the door lock is and you will feel a small tab at the bottom of the lock assembly.
To unlock the washer controls press and hold the lock button for 10 seconds.
Replacing the door lock fixed it.
To determine if the door lock has failed electrically use a multimeter to test each of the door lock switches for continuity.
Once the washer door is closed the washer can begin operating.
The pause can occur because of the following.
Best priced door lock for this ge.
I show the symptoms.
The door should unlock.
If the washer was stopped before the cycle was complete.
Inspect the door lock for damage.
Our front loader door won t open and won t go into service mode.
Saturday from 8 a m.
The control lock icon on the display will light up when it is on.
To manually unlock the door on this washer you first unplug the washer from the wall outlet and then remove the lower access panel.
If the door lock is defective the washer door will not latch properly.
If there is a pause in the washer cycle the controls will lock up.
You can unlock the unit by removing the three screws at the bottom front of the unit.
