General troubleshooting tips for what to check when your genie garage door opener is not working below.
Garage door works down but not up.
One garage door malfunction that is very frustrating is when it will not open.
You ll then want to test it again and if it s not right keep adjusting the down limit nob until your garage door hit the board and bounces back up.
When the garage door opener works intermittently the logic board may be experiencing radio frequency rf interference from nearby sources such as security lights ham radios and some electronics.
It is best to troubleshoot the issue to determine the appropriate solution.
Two things stop the lower direction travel of an overhead door.
The keypad doesn t work firstly check that you re using it within the range required for your opener.
Step by step procedures to try if the garage door of your home will not go down without holding the button before calling a repair man was this video helpful.
This is almost certainly an electronics problem.
One of the most common problems we hear involves the garage door opener the automatic garage door opener runs but door doesn t move.
Have a look at the led lights on the motor unit safety sensors and wall panel to see if they re powered up.
There are a couple of reasons why this might occur so we thought we would explore them below in case you re experiencing this problem.
However if your garage door doesn t bounce back up then you know you have a problem.
The first thing you want to do if your garage door opener is unresponsive is to check that it s receiving power.
There is a latch in the circuit that keeps the down motor on until the lower limit switch is tripped.
There are a number of possible causes.
We work with a lot of homeowners who aren t sure what s wrong with their garage door.
Now it may be the lower limit switch itself but it s more likely to be a relay or ic problem.
To help you troubleshoot your garage door issues here are the top 10 reasons your garage door won t work.
If you re too far away this can cause a.
Home owners say that they can hear the motor running but the opener simply will not operate the door.
To fix this issue increase the down limit one quarter turn.
If your garage door hits it bounces up and starts to open again your garage door is working well.
If the batteries in your transmitter are dead the transmitter won t be able to send a signal to your garage door to open.
You may also need to reprogram your keypad or replace the batteries in it.
The transmitter batteries are dead.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.